Fixomes Services (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, mobile app, or use our home service solutions.

✅ 1. Information We Collect

We may collect the following information:

• Personal Details
  • Name
  • Phone number
  • Email address
  • Address / location
  • Service requirements
• Technical Details
  • IP address
  • Device type
  • Browser information
  • App usage data
  • Cookies or tracking data
• Payment Information
  • Payment status
  • UPI details, card details (processed securely by payment gateway)

✅ 2. How We Use Your Information

We use your information for:

• Booking and scheduling services
• Assigning technicians
• Processing payments and refunds
• Sending confirmations, invoices & service updates
• Customer support
• Improving our services, website & app
• Safety, verification & fraud prevention
• Marketing, offers & follow-ups (only with consent)

✅ 3. Sharing of Information

We do not sell or trade customer information. We only share data with trusted partners:

• Verified technicians to perform services
• Payment gateway providers
• SMS / WhatsApp / Email communication partners
• Website analytics & security tools

All partners follow strict data privacy requirements.

✅ 4. Data Security

We use encryption, secure servers, firewalls, and industry-standard safety practices to protect your data. Only authorized staff and technicians can access limited information required for service fulfillment.

✅ 5. Cookies

Our website may use cookies to improve user experience, website performance, and show relevant content. Users can disable cookies anytime through browser settings.

✅ 6. User Rights

You can:

• Request details of stored data
• Update or correct information
• Request data deletion
• Opt-out of marketing messages

Contact us at: support@fixomes.com or call +91 97808-09021

✅ 7. Children’s Privacy

Fixomes services are not intended for children under 18. We do not knowingly collect data from minors.

✅ 8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or security practices.

✅ 9. Policy Updates

This Privacy Policy may be updated occasionally. Any change will be posted on this page with the updated date.

✅ 10. Contact Information

For questions, complaints, data requests, or privacy concerns, contact:

• Fixomes Services
• 📍 Chandigarh, Mohali, Panchkula Region
• 📞 +91 9041335687 | 7973038143
• 📧 support@fixomes.com
• 🌐 www.fixomes.com